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How do I return or exchange an item?

RETURNING AN ITEM FOR EXCHANGE OR REFUND

Un-worn, un-washed, un-used items may be returned for exchange or refund. . 

Before returning an item, please touch base with us by sending an email to redzoneathens@outlook.com

Please wait for a reply before returning the item. 

Briefly explain the issue with the item and/or reason for return or exchange in the email.

Please be as clear as possible regarding your return instructions.

Include the order number in the subject line. 

If possible, please return the item in the original shipping box. 

For reference, print a copy of your sent email with the returned item. 

We suggest using USPS with delivery confirmation for your return. 

Keep the return tracking number from the package that you are returning to ensure that the package is returned to our store.

Please return your package to:

The Red Zone
186 East Clayton Street
Athens, GA 30601

A 10 % restocking fee will be applied for any item being returned for a refund. Any item being exchanged will not incur re-stocking fee.

All returns must have original tags attached and must be in new, un-used condition.  Items that have been obviously worn/washed/used may not be returned for a refund or exchange. 

All sale/clearence items as well as jerseys and cheer uniforms are non-refundable. Those items may be exchanged for a different size within 60 days of purchase. 

Returns will be processed within a week of receiving the item. Please allow 2-3 days after you have been refunded to see the transaction on your statement.

 


Where is your store located? 

The Red Zone is located at 186 East Clayton Street, downtown Athens, GA. 

Click Here for directions


What are your hours?

Monday through Thursday       10:00 am till 6:00 pm

Friday and Saturday                 10:00 am till 7:00 pm (10 - 6 in the winter months)

Sunday                                      12:00 pm till 5:00 pm

On football weekends, we have various extended hours. 





 

 

 
   
 
The Red Zone Storefront


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